Service Now Solutions for Businesses
With roots in IT Service Management, Coneqted Services ServiceNow has evolved to become the enterprise service management platform for organizations, uniting all business functions from customer service to HR to security, and more.
Service Now Implementations
Harness the power of the entire company to deliver unmatched customer experiences. Enable employees to quickly, proactively, and transparently meet and exceed expectations.
Modernize your organization by streamlining the agile, cost-efficient, and resilient delivery of technology. • Automated Service Operations • Software Transformation • Security Operations Transformation • IT Cost reduction Expand resilient, cost-effective services while delivering extraordinary employee experiences and growing productivity.
Grow productivity by harmonizing people, processes, and technology, so employees can work how and where they want. • Employee Productivity • Hybrid Workplace • Employee Journeys • Employee Experience Enable work from anywhere with a multi-departmental employee portal that delivers a unified experience across any digital channel.
Strengthen common services and support changing demands with global business services (GBS) and ESG impact. • Global Business Services • Risk Management Create a foundation for cross-departmental process standardization, automation, and operating efficiencies. Achieve business goals with reduced cost and risk.
Demand for hyper-automation is driven by a strong need for digital transformation and automation of business and IT processes. Put the power of innovation in the hands of citizen developers. Empower them with low-code tools for rich, connected business apps at scale, all on a single platform.
Service Now Solutions
ServiceNow IT Service Management (ITSM) helps you accelerate your digital transformation by enabling services for your end-users wherever they are, whenever they need it, and from any device they have.
Information Technology Business Management (ITBM) is a set of workflows and tools for optimally developing, delivering, and managing business services through an IT-focused lens.
Customer Service Management (CSM) is a set of workflows and tools for optimally overseeing and tracking all interactions with a business’s customers with the goal to comprehensively manage the customer experience (CX).
Information Technology Asset Management (ITAM) is a set of business practices and tools for optimally supporting lifecycle management of IT assets with the goal of ITAM helping organizations manage their hardware and software inventory more effectively.
Software Asset Management (SAM) is a set of business practices and strategies for optimally managing acquisition, usage, and lifecycle maintenance of software that enables organizations to create an accurate system of record for all software assets.
HR Service Delivery (HRSD), also known as HR Service Delivery, is a best-practices approach for automating and standardizing HR processes within your organization that enables organizations to provide engaging, holistic HR services to employees.
